Privacy Policy
Last updated: 10 Nov 2025
- Introduction
Welcome to FINNTICK (“we”, “our”, “us”). We recognise the importance of protecting the personal data of our website visitors, students, clients and prospects. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website [finntick.com], enrol in our courses, use our services or otherwise interact with us.
By accessing or using our website and services, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access the website or use our services.
- Information We Collect
We may collect and process the following categories of personal information:
- Contact information: your name, email address, mobile or WhatsApp number, postal address when you fill out forms, enrol in one-on-one mentorship, live sessions or other services.
- Account and enrolment information: course or program enrolment details, payment information (gateway reference, transaction date), user profile.
- Technical and usage data: IP address, device type, browser type, operating system, pages visited on our website, time and date of visit, referral source, navigation behaviour and analytics data collected via cookies or similar technologies.
- Communications: correspondence you send us (via email, WhatsApp, contact form) and our responses.
- Marketing and preferences: your preferences for receiving promotional communications from us, and your interaction history with those communications.
- How We Use Your Information
We use your personal information for the following purposes:
- To provide, manage and administer our education/training services, live sessions and mentorship programs.
- To process payments, send invoices/receipts, fulfil enrolment and manage your account.
- To communicate with you — for example, sending confirmations, updates, support responses, surveys or notifications.
- To improve our website, services, marketing and student-experience through analytics and user behaviour insights.
- To send you promotional offers, newsletters or information about new courses (only if you have given consent).
- To comply with legal obligations, prevent fraud or misuse, and enforce our terms and conditions.
- Legal Basis for Processing
We rely on one or more of the following legal bases in respect of your personal data:
- Your consent (you agree to us collecting and processing your data for the specific purposes described).
- Performance of a contract (for example when you enrol in a course or purchase a service).
- Our legitimate interests (for example improving our offerings, protecting our website integrity) where such interests are not overridden by your rights.
- Compliance with legal obligations (for instance taxation, anti-fraud laws).
- Disclosure / Sharing of Your Information
We will not sell your personal data to third parties. We may share your information in the following circumstances:
- With service providers that help us run our business (e.g., payment gateways, email/marketing platforms, analytics providers, IT support) under contractual obligations of confidentiality.
- With law enforcement, regulatory or government authorities if required by law or to protect our legal rights.
- With your consent or at your direction (e.g., if you agree to a referral or collaboration).
- In connection with the sale, merger or reorganisation of our business — in which case only disclosed as permitted by law and confidentiality agreements.
- Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to collect and analyse certain information. These help us:
- Understand how you use our website.
- Provide a better user experience.
- Serve relevant marketing or retargeting offers (with your consent).
- Improve site performance and security.
You have the right to manage or disable cookies via your browser settings. Please note that disabling some cookies may affect your experience on our site or limit certain features.
- Data Retention
We will retain your personal information only as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by law. For example:
- Course enrolment, payment and account records may be retained for [specify period – e.g., 7 years] for accounting and regulatory purposes.
- Marketing contact lists will be retained until you unsubscribe or withdraw consent.
- Usage data may be retained in aggregated/anonymised form for longer-term analytics.
- Your Rights
Depending on applicable law you may have the following rights in relation to your personal data:
- The right to access the personal data we hold about you.
- The right to correct inaccurate or incomplete data.
- The right to erase (delete) your personal data in certain circumstances.
- The right to restrict or object to processing of your data.
- The right to portability of your data.
- The right to withdraw any consent you have given (where processing is based on consent).
- The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us at the details given in Section 10 below. We may ask you to verify your identity before responding to your request.
- Security
We take the security of your personal data seriously and use appropriate organisational, technical and administrative measures to protect it from unauthorised access, disclosure, alteration or destruction. While we strive to protect your data, no system can guarantee absolute security. You understand that your use of our website and services is at your own risk. - International Transfers
We are based in India and your data will be processed and stored on servers located in India or other jurisdictions as required. If your data is transferred outside India (for example to a third-party service provider), we will ensure appropriate safeguards are in place in compliance with applicable laws and regulations. - Third-Party Links & Embedded Services
Our website may contain links to third-party websites, plugins or services (for example social media platforms, embedded videos, etc). These external sites have their own privacy policies and we are not responsible for their practices. We encourage you to review their policies before providing any personal information. - Changes to This Policy
We may update this Privacy Policy from time to time. Whenever we do, we will post the revised policy with a new “Last updated” date on our website. We recommend you review this policy periodically. Your continued use of the website or our services after such changes will constitute your acceptance of the updated policy. - Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us:
Imagination Asset Management Private Limited
Address: NO 4/2 MGR Nagar, Aerikarai South Kolathur, Chennai, Tamil Nadu 600099, India
Email: info@finntick.com
Phone/WhatsApp: +91 99627 91677
Consent
By using our website and/or enrolling in our services you consent to our processing of your personal information as described in this Privacy Policy.